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Special Needs

Thai Airways accommodates the varying requirements of our passengers, such as communication, visual difficulties or mobility concerns. Please telephone reservations, on 0844 561 0911, giving as much notice as possible.

Wheelchairs are available free of charge and should be requested through our reservations department at least 48 hours prior to departure.

For passengers with special medical needs, Thai Airways will do all possible to ensure a comfortable journey. Personal attention is given through our reservations and in some cases, passengers may be requested to complete a Medical Form, which on completion, should be faxed to 020 7409 1463.